Getting the right product to the right place on time is Mazer’s objective, because we know how important customer satisfaction is to your business.
Additionally, we believe that your expectations include the execution of this objective with a minimum of inventory exposure and at a cost that is fair and in keeping with your cost of goods sold (COGS) requirements.
Based in Dayton, Ohio, Mazer’s fulfillment center spans 84,000 square feet. Supported by our robust Oracle ERP system, Mazer’s fulfillment operations are staffed by highly trained personnel who understand the importance of executing your fulfillment needs in an accurate and timely fashion.
All relevant information regarding fulfillment activity is made available to you via our password-protected Web portal, which offers up-to-date, accurate order status, inventory levels, receipt, returns, and more. This information is available 24 hours a day, 7 days a week, right at your fingertips.
Our program managers and customer service staff are always ready to answer your questions and respond to your needs, whether you have a change in order, a customer care need, or a last-minute service request.
Coexist strategy with partner If you have an existing fulfillment center dedicated specifically to the West or East Coast and need the superior logistics offered at our Dayton-based location, we can coexist with your fulfillment center, offering complete system integration via electronic data transfer mapped into your unique CRM requirements. If improved time to market, reduced freight costs, or forestalling major capital expansion needs are within your objectives criteria, you need Mazer. We offer complex kitting and assembly. Our BOM management within Oracle is a discipline, not a sideline activity. We maintain up-to-date item masters and indented bills-of-material structures, deploy a fully functional MRP, have change order processes, and maintain inventory integrity.
Vertical integration If your product requires print-intensive support, such as a book publishing, Mazer knows printing! Our Creative Services Division is one of the largest independent outsource providers for content development, editorial services, design, and illustration in the country. Mazer’s Printing Services Division boasts a large array of web and sheetfed printing and binding services within our own plant facilities. We can manage and execute the process from content to consumer.
Outsource strategy Mazer can assist you in analyzing the model for fulfillment outsourcing. We even have a step-by-step checklist manual to facilitate this process. We make your fulfillment cost variable to a sale or other fulfillment activity. We can expand to meet your peak requirements, and can contract to a point at which you minimize cost without activity. We offer you access to our Oracle ERP functionality. Rated among the top ERP systems in the world, Oracle’s functionality provides access to data in a manner that is understandable, dependable, and useful. Many of the Top 100 corporations throughout the world choose Oracle, and, with Mazer as your partner, your company can have access to the benefits of this technology as well.
